Your privacy on the Internet is of the outmost importance to us. At LabCup, we want to make your experience online satisfying and safe.
What personal information do we collect from you when visiting our blog, website or app?
When filling out the contact request form or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience. We never ask for credit card numbers or other personal information other than your name and email address.
We may also collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using, the type of operating system you are using, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this. On how Google Analytics collects and processes data follow the link to the site “How Google uses data when you use our partners’ sites or apps”, located at www.google.com/policies/privacy/partners/
When do we collect information?
We collect information from you when you register on our site, open a support ticket, send feedback from the user menu or you fill out the contact request form.
How do we use your information?
We may use the information we collect from you when you register, send a feedback, send a support ticket, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
We use vulnerability scanning and regular malware scanning. Your personal information is always contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply and all communication is encrypted via Secure Socket Layer (SSL) technology and all backup data is stored in an encrypted form.
Camera use in the mobile app
Used for permissions that are associated with accessing camera or capturing images/video from the device.
This permission allows this application to capture and read the barcodes or item labels to ease the input of inventory items. Some of the pictures are saved within the software for your convenience to be able to identify them later or have a historical record of them to be viewed from the datasheet within this application.
To enhance your experience with our site, many of our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. The cookie itself does not contain personal information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. The only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
Linked Web Sites, third-party links
We provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
LabCup Account policy
You may access some of our services by signing up for a LabCup Account and providing us with some personal information. To create an account you are required to provide the following contact information: name, email address, and choose a password. When you create an account on LabCup, certain information that you provide (e.g. nickname) is visible to other users of LabCup. LabCup does not rent or sell your personal information with other people or nonaffiliated companies except when we have your permission.
Electronic newsletters policy
We will offer a free electronic newsletter to users. LabCup gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. LabCup will never disclose your name or email address to third parties.
LabCup may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By emailing us
• By logging into your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days.
We will notify the users via in-site notification within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Last Edited on 2017-06-30